Radiology with fast, accurate results
X-ray, ultrasound and CT scans read directly by radiology specialists.
43 general practitioners & specialists ready to help
Accredited
Healthcare with heart, since 2011
Harapan Keluarga Hospital is a Class C private hospital that opened on 24 November 2011 at Jl. Ahmad Yani No. 9 Selagalas, Mataram. We are here to meet the healthcare needs of the community with quality, patient-centred services.
“To be the hospital of choice for families in Eastern Indonesia, in the spirit of Your Health Our Care.”
- To be the best hospital and a referral centre for West Nusa Tenggara in particular and Eastern Indonesia in general.
- To provide excellent, family-oriented healthcare with a focus on patient safety.
- To provide quality, technology-based care through effective, safe and efficient screening of medical technology.
43Doctors
10Services
29+Insurance partners
15Years of service
Featured services
Complete healthcare for your family, from routine check-ups to emergency care.
Radiology
X-ray, ultrasound and CT scan examinations, read by radiology specialists.
Learn more
Laboratory
Haematology, clinical chemistry, immunology and microbiology tests with fast results.
Medical Check-Up
Routine health screening packages for individuals, prospective employees and companies.
Pharmacy
Medicine management from procurement to counselling on proper use, open 24 hours.
Physiotherapy
Rehabilitation to restore movement and body function through measured therapy.
Our doctors
Supported by trusted specialists ready to give you the best care.
Book an appointment without queuing at the counter
Fill in the form, keep your appointment code, and our team will contact you to confirm the practice time.
- Choose patient typeSelf-paying or insured. BPJS patients register through Mobile JKN.
- Choose a clinic and doctorYou may leave the doctor empty if you have no preference.
- Choose a visit dateUp to 60 days ahead. Holidays and doctor leave are closed automatically.
- Keep your appointment codeShow the code at the registration counter when you arrive.
Corporate & insurance partners
We work with trusted partners to make paying for your healthcare easier.
News & health articles
Latest news, service promotions and tips to keep your family healthy.
Frequently asked questions
Quick answers about registration, payment and consultations.
Other questions?
Asisten HK can help you find doctors, schedules and service information at any time.
Patients can register at the registration counter, online, or by phone. Please bring your ID card and insurance card if required.
Waiting time depends on the type of surgery and the doctor's availability. Our team will help you get information as soon as possible after your consultation with a specialist.
Payment can be made in cash, by debit/credit card, bank transfer, or with health insurance. Please complete the administration before leaving.
You can book a specialist consultation at the registration counter, through the hospital app, using the appointment form on this website, or by calling the hospital call centre.
Please bring your ID card (physical or digital), your BPJS or health insurance card (if any), and a referral letter from your doctor or previous health facility (if required).
Contact us
We are here to help. Send us a message or visit the hospital in person.
AddressJl. Ahmad Yani No. 9 Selagalas, Mataram - NTB 83237
Customer service081353537941
Phone03706177000
